Welcome to Module 4. This module focuses on workload management, an essential concept for health care leaders. The need for leaders to develop and sustain valid and reliable workload management tools has never been greater. Understanding the role of each of the elements in the workload system is an important step in this process. Systematic, replicable systems to track and monitor caregiver skill mix and hours of care are an expectation for effective leadership. Finally, this module concludes with an exploration of ethical and legal issues that are important to consider or that might aid in decision making.
Identify at least five activities that can be done to improve productivity in the department or division where you work. Select two of the activities and discuss how you would implement them and monitor their effectiveness.
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